Frequently Asked Questions

At 360 Properties, we are estate agents in the true sense, not just selling agents.

We use the same strategy and negotiation expertise that secures you a premium price on your sale and apply it to your purchase, ensuring you do not overpay and that the terms are structured in your favour.

You are no longer negotiating alone against an agent acting for the seller. We represent you across the entire move.

On average, our clients are saving £13000 on their onward purchase.

It is one move, and we make sure you win on both sides.

With 360 Properties, there is no tie in period.

You instruct us because you want to, not because you are locked into a lengthy agreement. If at any point you felt we were not delivering, you are free to walk away.

We believe it is our responsibility to earn your business every single day through results, communication and service, not through restrictive contracts.

Our job is to keep you satisfied and achieving the best possible outcome, not to rely on paperwork to hold you in place.

With 360 Properties, it is effectively immediate.

If at any point you feel we are not the right fit for you, we will step aside without delay and wish you every success.

We believe service should retain clients, not notice periods. If we are not delivering, you should not be tied in.

Predominantly, your dedicated agent will conduct your viewings. They are also supported by our experienced Viewing Assistants.

We structure it this way for a reason. Your agent cannot be in two places at once, and we never want to miss an opportunity to show your property to a qualified buyer. This ensures maximum availability and momentum in the early stages of your launch.

Our Viewing Assistants are professional, well briefed and experienced in presenting homes correctly. Their role is to showcase your property and create the right first impression.

Your agent remains fully responsible for the strategy. They handle all feedback, buyer qualification, objections, negotiations and offers. They are your lead negotiator from enquiry through to agreed sale.

It is a structured team approach designed to generate more viewings, stronger offers and better results.

At 360 Properties, we do not operate on a multi agency basis, and that is intentional.

There is no strategic advantage to you as a seller in having multiple agents competing on the same property. In reality, it can dilute control, weaken positioning and create the perception that the home is difficult to sell.

When a property appears with more than one agent, buyers often assume there is urgency or pressure. That perception can influence the strength of offers and negotiation leverage.

A successful sale requires a clear, consistent strategy across pricing, marketing, buyer qualification, viewings and negotiation. Viewings in particular must be managed with purpose and aligned to the wider plan. Two agents chasing viewings independently rarely produces the strongest outcome.

What matters is choosing one agent who can clearly demonstrate their marketing approach, their negotiation expertise and how they will protect your position throughout.

It only takes one conductor to lead an orchestra.

Absolutely.

We operate from professional serviced offices rather than a traditional High Street branch. This gives us a smart, flexible working environment without the heavy overhead of a retail storefront.

A High Street office is no longer what sells property at a premium price. Skill, strategy, marketing reach and negotiation expertise are what truly deliver results.

Buyers search online, register digitally and book viewings remotely. The real shop window today is the major portals, social media and targeted digital campaigns.

By working from serviced offices, we reinvest the savings into higher quality marketing, wider exposure and continuous training for our team. That translates into stronger visibility for your property and sharper negotiation on your behalf.

You do not need a High Street window. You need the right strategy and the right agent behind you.

The cheapest agent can often become the most expensive mistake.

The difference between an average agent and a highly skilled negotiator can equate to 2% to 3% of your property’s value. On a typical home, that is a significant sum.

The average UK estate agency achieves around 96% of asking price. We achieve 102% on average. That difference comes down to strategy, positioning and expert negotiation.

Because we also negotiate on your onward purchase, our clients save an average of £13,000 on their next home. Your move should be treated as one financial event, not two separate transactions.

Our standard fee is 1.5% on a no sale, no fee basis, with no tie in period and no upfront costs.

In addition, we operate a performance based bonus on your onward purchase. We share in a percentage of what we save you, meaning our interests are fully aligned with yours.

We are rewarded for results, not simply for listing your property.

No.

There will always be a cheaper option in any industry. The question is not what it costs. The question is what it delivers.

Low fee agents simply do not have the margin to invest in premium marketing, skilled negotiators and continuous training. That investment is what drives stronger results.

Our fee reflects the value we create and is structured around performance. The better outcome we achieve for you, the better we are rewarded. That is how representation should work. Our interests are aligned.

If an agent cannot confidently justify and negotiate their own fee, it is fair to question how strongly they will negotiate your sale price.

It is also worth considering motivation. If a property carries one of the lowest fees on an agent’s books, it is unlikely to receive the highest level of focus.

Industry data shows that 55% of sellers who choose a budget agent end up changing agent, most commonly due to poor performance linked to low fee models. The cost is not just financial. It is lost time, lost momentum and often a reduced final sale price.

The cheapest agent is not the one with the lowest fee. It is the one who secures you the strongest overall outcome.